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Open waze2in Legal Terms for Malaysia

Open our legal terms to see how account use, data handling, cookie use and access checks work for Malaysia.

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CONTACT PATHS

Switch to Legal Contact Paths

If you need a copy of the terms, want to ask about access, or need help reading a clause, we keep clear contact paths in the footer and account area. You can reach us by email or live chat, and we route legal requests to the right team before we reply. When a request touches your identity or account data, we may ask for a short verification step so we only change the right record.

Team online

Email us

Send your legal questions to the address in the footer. We use it for access queries, clause clarifications and data requests, then reply after we confirm the account linked to the message and the subject of the request.

Live chat

Use live chat when you want a quick check on a term or a consent question. The chat team can point you to the right clause and move deeper requests to the legal desk without delay.

Written request

If you need a copy, correction or deletion request, send the details through the same contact path. We log the request, verify the account, and update the record where local law allows and the file is eligible.

DATA AND ACCESS

Browse Data, Cookies and Access Rules

We keep this area practical: cookies remember your language and session, account details stay tied to your login, and change requests move through a short verification step before we update anything.

Cookies

Cookies help the site keep your language, session and basic preferences in place. You can change browser controls at any time, and some functions may ask you to sign in again after you clear them or switch devices.

Account security

Keep your password private and use a device lock where you can. If we spot a login from a new device, we may ask for a short check before the account opens fully and before sensitive actions continue.

Data use

We use account data to verify you, answer legal questions, manage the wallet record and meet duties under local law. We do not use it for unrelated purposes without a clear reason tied to your account or request.

Retention

Records stay only as long as we need them for disputes, anti-abuse checks, audit trails and legal duties. After that period, we remove or anonymise them under our retention rules and the deletion schedule tied to each record type.

Change requests

If you need a correction, copy or deletion request, send the account email and the detail you want changed. We verify the request first, then update the record where local law allows and the evidence matches.

Contact route

For legal matters, use the email or chat path shown on the page. If the request touches identity, access or stored records, we may ask for a quick verification step before we act or release a copy.

Open Common Legal Questions

These questions cover the parts people ask us about most: who can access the site, how we handle data, what cookies do, and how to ask for a change. The answer always depends on the account details we hold and on local law, so we keep the wording plain and direct. If your case needs a closer look, send the request through the contact path on the page and we will check it against the record we have.

Access depends on local law and on the details we can verify from your application. If your location or account data does not meet the rules, we will say so before any further step and keep the record clear.

We use your details to confirm identity, keep the account record accurate, answer legal questions and manage any change request. We do not use them for unrelated purposes without a clear reason tied to the file.

Cookies remember your language choice, session and a few page settings. If you clear them in your browser, some parts may ask you to sign in again or reset the display until a new cookie is stored.

We keep records only for the time needed to meet legal duties, settle disputes and handle abuse checks. After that period, we remove or anonymise them under our retention rules and the deletion schedule for each file.

Yes. Send the account email, the detail you want changed and any supporting note through the contact path. We verify the request first, then update the record where local law allows and the evidence matches.

Use the email or live chat listed on the page. If the request touches identity, access or stored records, we may ask for a quick verification step before we act or release a copy.

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